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Recently, we have been notified by one of our Los Angeles-based freight forwarders that a container of AGM thermal and digital devices was stolen from their facility prior to it ever reaching our distribution center in north Texas. As a result, the below items could be affected:
- RattlerV2 35-384
- RattlerV2 50-640
- RattlerV2 25-320
- Spectrum LRF 4K
- ObservIR 25-256
- ReachIR 25-384
- ReachIR 35-384
- ReachIR 50-640
"How do I know if someone is trying to sell me stolen devices?"
RED FLAGS TO WATCH OUT FOR:
1) The device is being sold well under other authorized dealer prices. Retail prices can be referenced at larger reputable online retailers like Scheels, Optics Planet, Amazon, etc.
2) The item is shipping from unverified addresses in California and surrounding states
3) The units are being sold by an individual, not an AGM Authorized Dealer.
4) All weapon-mounted optics, like our Rattler V2 thermal scopes, are shipped with proprietary ADM mounts we include at our Texas facility. If you ask the seller if a mount is included and he/she says no, it's a red flag.
5) The RattlerV2 320 resolution unit is a new device being introduced at SHOT Show next week in Las Vegas, and no dealers have inventory of this model currently. That means, If details and information on the product in question can’t easily be found on AGM Global Vision or Authorized Dealer sites, its a red flag.
Please Remember:
Devices from unknown sources will not be serviced or covered under warranty. Always purchase from authorized AGM dealers to protect your investment.
"What can I do to make sure my scope is still under warranty?"
To ensure your AGM product is genuine and protected under warranty, Complete our Product Registration Form with your device’s serial number.
This step helps us confirm the origin of your product and ensures you receive proper service and support.
If you suspect a device may be from an unauthorized source or would like assistance verifying a product, contact us at support@agmglobalvision .com.
Thank you for your cooperation in safeguarding the quality and integrity of AGM products.
Best regards,
The AGM Global Vision Team